Who We Are

With more than 36,000 restaurants in 120 markets across the globe, McDonald's is a company with global reach and a uniquely local impact.

With more than 36,000 restaurants in 120 markets across the globe, McDonald's is a company with global reach and a uniquely local impact.

Our Values


As a company, our purpose is to feed and foster communities, and communities matter now more than ever. The backbone of our Brand is, and always has been, a commitment to a set of core values that define who we are and how we run our business.

 

Our Values


As a company, our purpose is to feed and foster communities, and communities matter now more than ever. The backbone of our Brand is, and always has been, a commitment to a set of core values that define who we are and how we run our business.

 

Business Model & Growth Strategy


While a global Brand, the vast majority of McDonald’s restaurants – more than 80% worldwide and nearly 90% in the U.S. – are owned and operated by approximately 5,000 independent, small- and mid-sized businessmen and women. The power of our franchisees, suppliers, and employees working together toward a common goal is what makes McDonald’s the world’s leading quick-service restaurant brand.

Business Model & Growth Strategy


While a global Brand, the vast majority of McDonald’s restaurants – more than 80% worldwide and nearly 90% in the U.S. – are owned and operated by approximately 5,000 independent, small- and mid-sized businessmen and women. The power of our franchisees, suppliers, and employees working together toward a common goal is what makes McDonald’s the world’s leading quick-service restaurant brand.

Leadership


What matters to our customers, matters to McDonald’s, so our vision for the future centers around five core values: Community, Inclusion, Family, Service and Integrity.


Living these values is the foundation of McDonald’s next great chapter. We’re committed to improving the lives of our people, our industry and the planet by putting our customers and employees first, sourcing quality food, reducing waste impact, and expanding job opportunities around the globe.


As one of the world’s largest restaurant companies, McDonald’s has the responsibility to take on some of the most pressing challenges of our time, and we embrace this opportunity to lead by example and effect meaningful change.

Leadership


What matters to our customers, matters to McDonald’s, so our vision for the future centers around five core values: Community, Inclusion, Family, Service and Integrity.


Living these values is the foundation of McDonald’s next great chapter. We’re committed to improving the lives of our people, our industry and the planet by putting our customers and employees first, sourcing quality food, reducing waste impact, and expanding job opportunities around the globe.


As one of the world’s largest restaurant companies, McDonald’s has the responsibility to take on some of the most pressing challenges of our time, and we embrace this opportunity to lead by example and effect meaningful change.

Chris Kempczinski

President and Chief
Executive Officer

Lucy Brady

Chief Digital Customer Engagement Officer

Heidi Capozzi

Executive Vice President and Global Chief People Officer

Chris Kempczinski

President and Chief
Executive Officer

Lucy Brady

Chief Digital Customer Engagement Officer

Heidi Capozzi

Executive Vice President and Global Chief People Officer

Our History


What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc’s original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald’s a trusted favorite for over 65 years.

Our History


What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc’s original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald’s a trusted favorite for over 65 years.

Timeline

1955

Kroc opens his first McDonald's in Des Plaines, Illinois on April 15. The attention getting red and white tiled building with the Golden Arches was designed by architect Stanley Meston in 1953. First day sales are $366.12.

1961

Hamburger University opens in the basement of the Elk Grove Village, Illinois, McDonald's restaurant. Graduates receive Bachelor of Hamburgerology degrees.

1968

The Big Mac, developed by Owner/Operator Jim Delligatti of Pittsburgh, is added to the national menu.

1955

Kroc opens his first McDonald's in Des Plaines, Illinois on April 15. The attention getting red and white tiled building with the Golden Arches was designed by architect Stanley Meston in 1953. First day sales are $366.12.

1961

Hamburger University opens in the basement of the Elk Grove Village, Illinois, McDonald's restaurant. Graduates receive Bachelor of Hamburgerology degrees.

1968

The Big Mac, developed by Owner/Operator Jim Delligatti of Pittsburgh, is added to the national menu.