President and Chief Executive Officer
Chris Kempczinski is President and CEO of McDonald’s, the world’s largest restaurant company. He previously served as President of McDonald’s USA, where he was responsible for the business operations of approximately 14,000 McDonald’s restaurants in the United States.
He first joined McDonald’s in 2015, overseeing global strategy, business development and innovation. In that role, he served the business units and franchisees by identifying new ideas and best practices to accelerate their growth and grow the overall value of the system.
Before joining McDonald’s, Chris was Executive Vice President of growth initiatives and President of Kraft International.
Senior Vice President, Chief Digital Customer Engagement Officer
With an eye toward delivering world-class customer experience and profitable growth, Lucy Brady oversees the Digital Customer Engagement team. This inter-disciplinary team is charged with creating industry-leading digitally-enabled customer experiences.
Brady has proven expertise delivering complex solutions to drive McDonald’s top- and bottom-line growth. She was previously Senior Vice President, Corporate Strategy and Business Development, overseeing strategy, planning and business development for McDonald’s. Brady was the driving force behind the rapid expansion of McDelivery, quickly growing the business from $1B to more than $4B in three years. She also led the acquisition of Dynamic Yield, which enables us to leverage machine learning and predictive algorithms to help personalize the customer experience.
Brady brings a wealth of experience advising some of the world’s largest consumer, retail and franchise businesses. She has spent more than 20 years driving consumer-centered growth strategies and spearheading initiatives to improve business performance.
Brady previously worked at Boston Consulting Group where she was a senior partner and an active member of the consumer and the marketing, sales and pricing practices. She was also a passionate people team leader, serving as recruiting lead in North America and a leader on the Diversity and Inclusion Council and Women@BCG teams.
Prior to BCG, Brady worked in brand management at General Mills and as an assistant portfolio manager at the real estate firm Trammell Crow Ventures.
Prior to BCG, Brady worked in brand management at General Mills and as an assistant portfolio manager at the real estate firm Trammell Crow Ventures.
Brady has an MBA from the Stanford Graduate School of Business, where she finished in the top ten percent of her class. She has an undergraduate degree in finance and economics, summa cum laude, from the Wharton School at the University of Pennsylvania.
Executive Vice President and Global Chief People Officer
As McDonald’s Executive Vice President and Global Chief People Officer, Heidi Capozzi oversees the company’s human resources operations around the world. In this role she will lead Corporate Employee Relations, Diversity and Inclusion, Total Rewards and Talent Management among other areas.
Heidi began her career at McDonald’s in April 2020. She joined McDonald’s from The Boeing Company, where she’d served as Senior Vice President of Human Resources since 2016. At Boeing, Heidi led initiatives for 160,000 employees across a $76 billion global enterprise and oversaw the company’s leadership and learning, talent planning, employee and labor relations, total rewards, and diversity and inclusion initiatives. Under her guidance, Boeing reimagined their HR model and transformed talent development and mobility system wide.
Heidi also previously served as Boeing’s Vice President of Talent & Leadership, director of Human Resources for the Airplane Programs division of Boeing Commercial Airplanes, and director of Human Resources for the Surveillance and Engagement division of Boeing Military Aircraft.
Prior to her time at Boeing, Heidi led human resources, internal services and quality for Insitu—a start-up pioneer in the design, development, production and operation of unmanned aircraft systems. In addition to Insitu, which is now a wholly-owned subsidiary of Boeing, Heidi held leadership roles in human resources and communications at Northrop Grumman and TRW’s automotive and defense business.
Heidi is a member of the board of directors of the Chicago Botanic Garden, the Midtown Educational Foundation and the Human Resources Policy Association. She also is a member of the Rework America Task Force—a coalition of business, academic and policy leaders working to foster a 21st Century, skills-based labor market.
Heidi holds a bachelor's degree from Oberlin College in political science and East Asian studies and earned a master's degree in human resources and industrial relations from the University of Minnesota.
Executive Vice President, Chief Supply Chain Officer
Francesca DeBiase leads the revitalization of McDonald’s sustainability vision under the platform of Scale for Good. Scale for Good demonstrates McDonald’s responsibility to take action on some of the most pressing social and environmental challenges in the world today, driving meaningful industry-wide change with the support of our franchisees and suppliers.
Francesca is also responsible for overseeing Global Supply Chain. Her team’s role is to ensure the most competitive suppliers with the right capabilities are focusing on the future needs of our customers. The team leverages the scale of our $40 billion spend in food, packaging, logistics, toys, technology, equipment and other services, while driving safety, quality and sustainability leadership in the industry.
Since joining McDonald’s in 1991, Francesca has held numerous management roles in Supply Chain and Finance in the U.S. and internationally.
Francesca is a member of the Board of Governors at the Metropolitan Planning Council and a member of the Board of Advisors for the Quinlan School of Business at Loyola University Chicago. She is also a strong advocate for women and is the Global Advisor to McDonald’s Women’s Leadership Network and a member of The Chicago Network.
She began her career with Ernst & Young and holds a Bachelor of Business Administration degree in Economics from Loyola University Chicago. She currently resides in Oak Park, Illinois with her husband and daughter.
Executive Vice President and Chief Global Impact Officer
Katie Beirne Fallon leads the Global Impact team focused on harnessing and directing the full strength of McDonald’s ongoing efforts to affect positive change around the world. In this role, Katie is responsible for Government Relations, Communications, Sustainability and McDonald’s corporate philanthropy and ESG strategy.
Katie brings a wealth of experience and leadership in helping people and companies take a values-based approach to driving purposeful change in the world.
Prior to joining McDonald’s, Katie served as EVP, Global Corporate Affairs for Hilton, where she was responsible for managing the company’s communications, government relations and corporate responsibility efforts. Under her leadership, Hilton led the hospitality industry with the launch of 2030 Travel With Purpose sustainability goals, securing Hilton the top spot for the travel and tourism sector on leading ESG indices.
Prior to her role at Hilton, Fallon served more than a decade in the highest levels of the U.S. government. Fallon was Senior Advisor and Director of Legislative Affairs for President Barack Obama, serving as the President’s chief liaison to Congress and playing a lead role in negotiating major bipartisan legislation. Fallon also served as Deputy Communications Director at the White House, where she devised and executed communications strategies for the President and his Cabinet.
Katie is a graduate from the University of Notre Dame and earned two master’s degrees in political science in the United Kingdom as a Marshall Scholar. She currently serves as a Director on the Annaly Capital Management Board, and Chair of its Corporate Responsibility Committee. She is also a Director on the International Youth Foundation Board and The Center for Employment Opportunities Board.
Executive Vice President, Global CIO
Daniel Henry manages the Global Technology portfolio and partnerships to drive business growth and transform the McDonald’s experience—for both customers and employees—around the world. As Executive Vice President, Global CIO, he oversees an organization responsible for the technologies supporting every area of the business, including business infrastructure and platforms, project and vendor management offices, information security, innovation through McD Tech Labs, and industry-leading restaurant and digital technologies that touch more than 64 million customers per day.
Daniel works alongside senior leadership and market leaders to bring the Velocity Growth Plan to life. Through three technology-focused business accelerators—Digital, Delivery, and Experience of the Future—the global technology organization works to create meaningful value for the company, fundamentally reshape the customer experience, and fully realize technology’s potential in shaping the future of McDonald’s Corporation.
Prior to joining McDonald’s, Daniel held progressive technology leadership positions at American Airlines. There, he was responsible for all customer-facing technologies—ecommerce platform, loyalty platform, call center platform, airport solutions, mobile app, and kiosks—supporting operations for the world’s largest airline. His 20-year technology career spans large-scale product development and management, ecommerce, application development, architecture, infrastructure, and operations.
Daniel is a Member of the Board of Directors of Ronald McDonald House Charities® in Chicagoland & Northwest Indiana and Dynamic Yield. He graduated from Cameron University with a bachelor’s degree in finance.
Senior Vice President, Global Restaurant Development & Restaurant Solutions Group
Shaping the future of McDonald’s restaurants, Piotr leads the Restaurant Solutions Group.
Under his leadership, Piotr’s team is responsible for real estate strategy and analytics for restaurant development, and bringing new restaurant design solutions to the global McDonald's System. Additionally, he oversees operation standards and deployment of various initiatives across markets.
During the span of his 25+ year career at McDonald’s, Piotr has held several roles, most recently serving as Vice President of Global Restaurant Development.
Since beginning his career at McDonald’s Poland in 1992, Piotr’s leadership roles have included Regional Vice President – Central Europe (2014-2015), European Vice President – Development (2012-2013), and Managing Director in Poland (2005-2012). Prior to his role as Managing Director, he held the position of Operations Director for McDonald’s Central Europe (2004-2005).
Piotr graduated from The Silesian University of Technology with his Master’s degree in Nuclear Engineering. He also holds an MBA from the University of Calgary.
General Counsel, McDonald's USA
Mahrukh Hussain currently serves as General Counsel for McDonald’s USA. Mahrukh began her career at McDonald’s in 2000 in Oak Brook, Illinois. Her prior roles at McDonald’s have included leading the legal teams responsible for supporting real estate development in the Central Division and East Divisions of McDonald’s USA, serving as General Counsel for the Central Division of McDonald’s USA, and from June 2011-June 2013 serving as Vice President, General Counsel for McDonald’s Europe, during which time she and her family resided in Geneva, Switzerland.
Mahrukh assumed her current role as U.S. General Counsel in June 2013. In this role, she is directly responsible for overseeing a wide scope of legal issues affecting the U.S. business of McDonald’s Corporation, including franchising, real estate, safety and security, litigation, technology, supply chain and marketing. She is also responsible for the day-to-day management of a team of over 80 lawyers, paralegals and administrative staff within the Legal Department.
In addition to her role as General Counsel, McDonald’s USA, Mahrukh assumed the role of Corporate Secretary for Ronald McDonald’s House Charities (RMHC), an Illinois not-for-profit corporation in May 2018. The mission of RMHC is to create, find and support programs that directly improve the health and well-being of children and their families.
Prior to joining McDonald’s, Mahrukh spent 4 years working as an Associate at the law firm of Schwartz, Cooper, Greenberger and Krauss and one year as a judicial clerk for Justice Rita Garman, currently the Chief Justice of the Illinois Supreme Court.
Mahrukh received her Bachelor’s Degree in Political Science from the University of Chicago in Hyde Park, Illinois in 1993 and her J.D. from the University of Illinois at Urbana-Champaign in 1996.
Mahrukh and her husband, Faiyaz, have two sons, Ammar and Nabeel. They reside in the Chicago west suburbs.
Senior Vice President and Global Chief Marketing Officer
As Senior Vice President & Global Chief Marketing Officer, Alistair Macrow leads the development and execution of bold marketing strategies to drive sustainable business growth for McDonald’s. The global marketing organization—with responsibility for marketing, brand, and menu programs worldwide—works to continually elevate the company’s brand value and reputation among its more than 64 million daily customers.
Alistair ascended to the Global CMO role following executive leadership roles in the UK and Northern Europe markets, which saw more than a decade of unprecedented growth. During this time, he was recognized with some of the industry’s highest accolades, including the Marketing Society’s Marketing Leader of the Year and IPA Effectiveness Award, and he provided the leadership that led McDonald’s to receive one of the first Cannes Lions for Creative Effectiveness. Alistair credits his success to his commitment to developing the world’s strongest marketing team and building the next generation of leaders.
Prior to joining McDonald’s in 2007, Alistair held progressive leadership roles with Blockbuster. As Managing Director, he launched the Blockbuster Online business in the UK, which rapidly grew to the #1 market position. Early experience includes retail marketing and store management positions with Marks and Spencer and Debenhams.
Alistair earned a BA (Hons) in Business Studies with a Marketing focus from De Montfort University and a Market Research Society (MRS) Diploma.
He lives in the Essex countryside with his wife and daughter.
Senior Vice President, Global Finance
Brian leads McDonald’s market and regional Finance teams, ultimately covering all of the 120 markets where McDonald’s has restaurants. He is also responsible for global financial planning and analysis and menu pricing in his role as Senior Vice President, Global Finance.
Since joining McDonald’s in 1997, Brian has held numerous management roles in Finance in the U.S. and internationally.
Most recently, he held the role of Senior Vice President - Corporate Controller where he led elements of the business’ turnaround agenda, including global franchising strategy and organizational structure. Prior to this role, Brian was Vice President – Finance and Assistant Corporate Controller.
In 2008, Brian served as Chief Financial Officer for McDonald’s UK and Northern Europe. In this role, he led the Finance, Supply Chain, IT, Restaurant Development and Legal functions and was responsible for key business initiatives, focusing on the continuous improvement and cost flexing of supply chain and spearheading the UK re-franchising strategy.
Prior to joining McDonald’s, Brian began his career at PricewaterhouseCoopers. He graduated from Manchester University with a bachelor’s degree in management sciences.
Vice President, Strategic Alignment and Chief of Staff, Office of the CEO
As Vice President, Strategic Alignment and Chief of Staff for the Office of the CEO, Mark works closely with McDonald’s senior leaders to drive the brand’s most significant strategies and accelerate growth across 39,000 restaurants in more than 100 countries.
Mark joined McDonald’s in 2012 and most recently held the role of Vice President, Corporate Strategy & Global Delivery. In this role, he was responsible for leading global strategic planning and was instrumental in the rapid scaling of McDelivery from a $1 billion business to more than $4 billion in 3 years.
Mark has also held roles in Global Insights, Global Menu Strategy, and US Strategy & Insights.
Prior to McDonald’s, Mark was a Principal and core member of the consumer practice at The Boston Consulting Group. He began his career in PR and marketing for Compaq Computer Corporation, first on the agency side and then in-house.
Mark graduated magna cum laude from The College of William & Mary with a bachelor’s degree in International Studies. He also holds an MBA with honors from The University of Chicago.
Executive Vice President and Chief Financial Officer
Kevin Ozan works to position McDonald’s for long-term, enduring success. He sets financial direction and develops strategies designed to drive sustained, profitable growth for the company and enhance value for shareholders. He oversees the appropriate allocation of resources throughout the company and, at the same time, effectively manages risk through strong controls and fiscal discipline.
In his role, Ozan runs McDonald’s accounting, internal audit, treasury, tax, global business services and investor relations functions. He has broad experience through a variety of financial roles across the global business, including senior-level positions in the company's finance, investor relations and accounting departments, with assignments in both the U.S. and Europe. Most recently, he served as Senior Vice President and Corporate Controller.
Prior to joining McDonald’s in 1997, he worked for 11 years in Ernst & Young’s audit and mergers and acquisitions practices.
Ozan serves on the Board of Directors of Ronald McDonald House Charities® of Chicagoland & Northwest Indiana.
He holds a Bachelor of Business Administration from the University of Michigan and a Master in Business Administration from the Kellogg School of Management at Northwestern University.
President, McDonald's USA
Joe Erlinger is President of McDonald’s USA, where he is responsible for the business operations of more than 14,000 McDonald’s restaurants in the United States. Most recently, he served as President, International Operated Markets, with overall responsibility for McDonald’s wholly-owned markets outside the U.S.
Joe began his McDonald’s career in Strategy and New Business Development in 2002. From there, he moved on to roles of increasing scope and responsibilities that included regional and international leadership such as Vice President & General Manager of the Indianapolis Region and Managing Director, McDonald’s Korea. In 2015, he stepped into the Chief Financial Officer role for McDonald’s High Growth Markets.
From 2016 to 2018, Joe led the High Growth segment as President. He was responsible for 6,000 McDonald’s restaurants across China, Hong Kong, Italy, Netherlands, Poland, Russia, South Korea, Spain, and Switzerland. During his tenure, the China and Hong Kong markets were converted to developmental licenses in the largest re-franchising transaction completed in McDonald’s history.
As a member of McDonald’s senior leadership team, Ian has oversight for all international markets. His organization is comprised of the International Operated Markets (IOM) – all wholly-owned markets outside of the U.S. – and International Developmental Licensed (IDL) markets – the more than 80 markets in which McDonald’s has licensed its franchising rights to strategic partners.
Ian has spent the last 25 years at McDonald’s leading markets and functions globally. Previously, he was President, International Developmental Licensed Markets. In this role, he was responsible for 46 developmental licensees (DLs) across more than 80 markets around the world, including Brazil, China, India and Philippines that continue to represent the majority of McDonald’s new restaurant growth globally.
Ian served as Vice President and Chief Financial Officer for Asia-Pacific, Middle East and Africa, which consisted of more than 10,000 McDonald’s restaurants in 39 countries. He was previously the Regional Vice President of Europe’s East Division. Ian also spent time as Managing Director of McDonald’s Ukraine, where he grew guest counts to the highest level per restaurant in the system while driving significant improvements in profitability. Earlier in his career, Ian held roles of increasing responsibility with McDonald’s Russia, beginning as Accounting Director before becoming Controller and finally Vice President and Chief Financial Officer.
Ian is a certified Chartered Professional Accountant and graduated with an Honors Bachelor of Arts degree from the University of Waterloo in Canada.